Two formats, one workflow
Create an order from a table or takeaway list, choose items and confirm. Submit additional items in another batch; with the kitchen workflow enabled, items are tracked until completion.
ONE FLOW / Orders & sales
Manage table and takeaway orders in a shared workflow
Record products, quantities, sale units and notes for both dine-in guests and takeaway customers.
- Table and takeaway orders
- Products, quantities and notes
- Record payments
Record the right product and unit
Choose products by category, add quantities, notes and configured sale units. Managers choose fixed or flexible pricing policies.
Review past transactions
Filter order and payment history by Vietnamese calendar day. Completed transactions remain available for review and reconciliation.
Cancel orders with a recorded reason
Staff with order editing permission and an open shift can cancel an order with a reason. The actor, time and reason are recorded for review; collected payments remain in history and cancellation does not automatically issue a refund.
Create a replacement order for changes
Authorized staff can replace an in-service or paid order. Items are copied into a new order for separate editing and payment, with a link to the original order and transaction history.
Flexible pricing and additional services
With flexible pricing enabled and suitable staff permissions, item prices can be adjusted or additional services added outside the catalog. Services record a name, amount and required note for management review.
one flow / pos
One Flow F&BA view of your daily operations
Tables
AvailableIn serviceTo clean
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All features01
Table management
See available, occupied and cleaning tables by area in your restaurant, eatery or café.
- Filter tables by area
- Clear table statuses
- Move orders to available tables
- Item completion progress
02
Orders & sales
Record products, quantities, sale units and notes for both dine-in guests and takeaway customers.
- Table and takeaway orders
- Products, quantities and notes
- Record payments
03
Kitchen and bar
Follow submitted items, quantities and notes so authorized kitchen and bar staff can confirm completion.
- View by batch or order
- Filter table and takeaway orders
- Complete items and review history
04
Staff and permissions
Give servers, cashiers, kitchen staff and managers access suited to their responsibilities.
- Permission profiles by role
- Separate orders, completion and payments
- Control shift and report access
05
Shifts & cash drawer
Follow staff shifts, opening cash and cash movements to support a clear end-of-shift review.
- Open and close staff shifts
- Record cash movements
- Review history by staff member
06
Revenue & operations
Compare revenue by period, summarize working time and record financial entries for your business.
- Compare revenue by period
- Summarize staff working hours
- Record investments and expenses
07
Menu and sale units
Manage categories, sale units and prices, and update product availability so staff select the right items when taking orders.
- Categories and product prices
- Multiple units, prices and conversions
- Available, sold out or hidden
08
Sales history
Review daily orders and payments, filter by service type and reopen an order to inspect its details.
- Choose the sales date
- Filter table and takeaway sales
- Follow original and replacement orders
09
System administration
A workspace for system administrators to manage stores, accounts, sales records and operational activity.
- For system administrators
- Stores, accounts and records
- Follow store activity
ONE FLOW
Bring your daily operations into one connected workflow
Connect tables, orders, staff and revenue so your team can follow each working day clearly.
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